Typical pilot goals (not guarantees)

These are typical targets we design pilots around. Actual results depend on process, data quality, and adoption.

Time to Quote
(TTQ)

40–

%

reduction target

Manual effort on
Repetitive Steps

40–

%

reduction target

First Contact Resolution
(FCR)

20–

%

points target

Average Handle Time
(AHT)

20–

%

reduction target

Operations run on ERP, Excel, Email, and WhatsApp

Most Saudi SMEs already have ERPs, spreadsheets, and customer channels—but work still moves by screenshots, forwarded email, and "please check with Ahmed." This slows quotes, creates backlogs, and hides risk in inboxes.

RFQs and questions in inboxes Saudi SMEs

RFQs and customer questions sit in inboxes and WhatsApp chats.

ERP Excel email WhatsApp problems Saudi SMEs

Pricing and policies live in scattered PDF's, Excel sheets, and ERP screens.

Senior staff spend time answering repetitive questions instead of improving operations.

Pricing policy scattered documents Saudi SMEs

Leaders see symptoms—delays, error, rework— but not the root causes.

Repetitive tasks Saudi SMEs email WhatsApp

New hires take months to ramp up because knowledge lives in people's heads.

Three jobs we focus on first

We focus on three repeatable jobs where AI agents deliver clear operational outcomes, not just chat.

Faster RFQ → Quote
(SmartQuote):

Draft quotes from RFQs, price lists, and ERP data, with human approval for final send.

Smoother operations &
knowledge (OpsRAG):

Let teams ask operational questions in Arabic or English and get cited answers from your own documents and systems.

Better WhatsApp‑first CX
(WhatsApp CX):

Handle frequent customer questions on WhatsApp with clear guardrails and smooth hand‑off to your team when needed.

AI Factory pilots that live inside your tools

LeenAI builds a mini AI Factory over your ERP, spreadsheets, files, and WhatsApp—starting with a 6–8 week pilot anchored on measurable KPIs and acceptance criteria.

6–8 week pilot, scoped around one primary job (SmartQuote, OpsRAG, or WhatsApp CX).

In‑Kingdom or on‑prem options for sensitive workloads and PDPL comfort.

Multi‑agent workflows that run over your existing tools (ERP, CRM, Excel, email, WhatsApp).

Dashboards for latency, usage, cost per task, and success rates.

Read‑only access first; gated write operations only after UAT and security approval.

Internal case‑study snapshot at the end of the pilot.

Multi Agent Workflows Erp Crm Whatsapp Smes

Four practical stages from idea to decision

We design pilots as short, low‑risk experiments with clear gates, not big‑bang transformations.

Discovery (1–2 weeks)

Map your process, data sources, and KPIs; align on pilot scope and acceptance criteria.

Build (2–3 weeks)

Connect to selected data sources, configure agents and guardrails, and stand up a working demo on real samples.

UAT & tuning (1–2 weeks)

Run 30–100 test scenarios with your team, tune prompts and thresholds, and finalise acceptance results.

Decision (1 week)

Decide to scale, extend, or stop based on measured impact, not hype; document next steps and ownership.

Designed for Saudi and GCC SMEs

We serve sector‑agnostic SMEs where RFQs, operations, and customer conversations are critical to performance.

B2B distributors and traders
(building materials, lighting, industrial supplies)
Hospitality and F&B
(cafés, casual dining, multi‑branch operators).
Logistics, transport, and warehousing.
Light manufacturing and industrial services.
Professional services and blended operations teams.
Offices in Dammam, Riyadh, and Jeddah (by appointment).

Pragmatic, PDPL‑aware, and honest about limits

We design AI as part of your operating system, with humans in control and clear guardrails—not as a magic black box.

Ai Humans In Control No Full Automation Solution

Leen Ai Humans In Control No Full Automation

PDPL‑aware by design: in‑Kingdom deployment options, data minimisation, and clear audit trails.

Read‑only first, then staged write access with rollback plans.

We do not promise full automation; we automate stable, repetitive steps and keep humans in control for judgment and exceptions.

Not a generic chatbot: agents are wired to your ERP, Excel, and documents with clear scopes.

Not a magic black box: every action is logged, explainable, and reversible.

Not a replacement for your teams: we focus on removing grunt work so people can focus on higher‑value decisions.

Not a big‑bang digital transformation project: we prefer small, scoped pilots you can say yes or no to quickly.

Ai Pilot Process Discovery Build Uat Decision Smes Vector

Ai Pilot Process Discovery Build Uat Decision Smes Vector Left

Whatsapp Cx Saudi Smes Automation Image Start With

Start with one focused pilot

The easiest way to evaluate LeenAI is to pick one job—faster quotes, clearer answers, or better WhatsApp CX—and run a 6-8 week pilot with clear KPIs. The easiest way to evaluate LeenAI is to pick one job—faster quotes, clearer answers, or better WhatsApp CX—and run a 6-8 week pilot with clear KPIs.

Book a 30‑minute discovery call to explore your RFQ, operations, or CX use cases.

Share 10–20 sample RFQs, tickets or questions so we can assess fit.

Receive a short pilot proposal with scope, data needs, KPIs, and timelines.

Book a 30-minute discovery call Download the pilot overview

AI agents for Saudi SMEs that live in ERP, Excel, and WhatsApp.

Typical pilot goals (not guarantees)

Time to Quote
(TTQ)

40–

%

Manual effort on
Repetitive Steps

40–

%

First Contact Resolution
(FCR)

20–

%

Average Handle Time
(AHT)

20–

%

Operations run on ERP, Excel, Email, and WhatsApp

Three jobs we focus on first

Faster RFQ → Quote
(SmartQuote):

Smoother operations &
knowledge (OpsRAG):

Better WhatsApp‑first CX
(WhatsApp CX):

AI Factory pilots that live inside your tools

Four practical stages from idea to decision

Discovery (1–2 weeks)

Build (2–3 weeks)

UAT & tuning (1–2 weeks)

Decision (1 week)

Designed for Saudi and GCC SMEs

Pragmatic, PDPL‑aware, and honest about limits

Start with one focused pilot

Quick Links

Contact Us

Newsletter

Social Media

AI agents for Saudi SMEs that live in ERP, Excel, and WhatsApp.

Typical pilot goals (not guarantees)

Time to Quote(TTQ)

40–

%

Manual effort onRepetitive Steps

40–

%

First Contact Resolution(FCR)

20–

%

Average Handle Time(AHT)

20–

%

Operations run on ERP, Excel, Email, and WhatsApp

Three jobs we focus on first

Faster RFQ → Quote(SmartQuote):

Smoother operations &knowledge (OpsRAG):

Better WhatsApp‑first CX(WhatsApp CX):

AI Factory pilots that live inside your tools

Four practical stages from idea to decision

Discovery (1–2 weeks)

Build (2–3 weeks)

UAT & tuning (1–2 weeks)

Decision (1 week)

Designed for Saudi and GCC SMEs

Pragmatic, PDPL‑aware, and honest about limits

Start with one focused pilot

Quick Links

Contact Us

Newsletter

Social Media

Book a 30-minute Discovery call

Time to Quote
(TTQ)

Manual effort on
Repetitive Steps

First Contact Resolution
(FCR)

Average Handle Time
(AHT)

Faster RFQ → Quote
(SmartQuote):

Smoother operations &
knowledge (OpsRAG):

Better WhatsApp‑first CX
(WhatsApp CX):